Having access issues?

Try these quick checks:

  1. Ensure power is turned on by checking the power indicator light is green.
  2. Ensure that all cables are firmly in place from the computer to the modem.
  3. To ensure you are receiving maximum signal strength to your modem, change the position of the modem until the signal light is amber or green.


New customers

If you're a new customer, please view our system requirements below.

You will need to have;

Windows® 98 and above, Mac® OS 9 and above^
Pentium® II or higher processor, Power PC® or higher
32MB of RAM or higher
10MB of available Hard Disk Space
Available Ethernet or USB port
CD drive
USB modems require Windows® 98 or above